On your tablet/phone, you should see that the computer you want to awaken is an unavailable one (gray computer icon).Keep your computer ON and make a successful connection, then shut down your computer (power off).Turn ON the “Show offline computers” option in Settings. On your tablet/phone, launch the Splashtop On-Prem app.Steps required to wake your computer from Sleep or Hibernation mode: ![]() If you are using only battery power on the laptop, this may cause the WoL feature to fail. please make sure the power cable is plugged in to an electrical power source. If your Mac computer is a laptop (for example, a MacBook Pro or a MacBook Air). Your computer must be connected to your wireless router using the network cable (Ethernet).Ĥ. Make sure the Wake for network access option is selected in the Energy Saver settings.ģ. Otherwise, the Notebook hardware will not allow Wake-on-LAN. If the offline Streamer is a Notebook, please use AC electrical power (not battery power). For example, it might be at Control Panel -> Device Manager -> Network Adapter. For example, it might be "Wake on LAN," or "Onboard LAN Boot ROM," or something else.Įnable Wake-on-LAN in the system BIOS if you want to allow your computer to wake from a powered-off (i.e., Hibernate) state.Ĭonfigure your LAN network interface adapter. Please note that the term in BIOS might vary. Configure your computer to be Wake-on-LAN ready.( This step pertains to Windows PCs only Mac users can ignore this.) Make sure your BIOS supports Wake-on-LAN, and that this option has been enabled.To connect to your computer when it is in Sleep or Hibernation mode, you need to do the following: Settings on computers running the Streamer Settings in Windows or Mac have been properly set up.PC BIOS supports WoL, and that the option has been enabled in both OS and BIOS of the computer with the off-line Streamer.This requires LAN and will not work with WiFi. ![]()
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